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This is the process to download and install FirstClass on your home computer.  This is the same process for PC or Mac.

To install the FirstClass Client Follow instructions below.   To log in via the web client, look at the top left of this page and you will see a small "Login" link to use for that purpose.


First go to http://www.firstclass.com with your internet browser (IE, or Firefox, or what every you use)

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Click the Resources Menu and select Download FirstClass Client (shown in red)
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Choose the version you need for your computer.  US or Canadian English are very similar and shouldn’t matter which one you choose.
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This will put a file on your desktop (or where ever the default download area or where you told it do download)

Double click the file you just downloaded.  (Many times it is set to download to your desktop.)
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Agree and click yes or Ok to all installation questions.
Once you have it installed it will open the FirstClass program.  You need to tell the client where the server is.  Click the Advanced arrow button on the bottom left..
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Click the setup button near the bottom right.
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In the Server:  area type
fc.clearview.ab.ca       which is Clearview’s FirstClass Server
Click the save button.
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This is what it should look like after you type the fc.clearview.ab.ca  info

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Now you should see the server in the main login window (above).  Click the Advanced button to make the login window smaller again

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Now that you see the server in the Server: section you can log in with your UserID and Password
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Troubleshooting Tips:

This will get you to our server.  If this doesn't work try typing the IP number 199.216.121.11 where you typed fc.clearview.ab.ca.  
If that doesn't work make sure the network you are on can ping 199.216.121.11

Note:  We do know of a few troubles that Explornet clients are having.  Some clients are telling me that there are times they can't get to our servers.
Last Modified: Dec 16, 2009
 

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